Interest Rate Policy


Reserve Bank of India (RBI) had vide its Circular DNBS / PD / CC No. 95/ 03.05.002/ 2006-07 dated May 24, 2007 advised that Boards of Non-Banking Finance Companies (NBFC’s) to lay out appropriate internal principles and procedures in determining interest rates, processing and other charges. This was reiterated vide RBI’s circular DNBS (PD) C.C. No. 133 / 03.10.001/ 2008-09 dated January 2, 2009, whereby which RBI advised the NBFCs to adopt appropriate interest rate model taking into account relevant factors and to disclose the rate of interest, gradations of risk and rationale for charging different rates of interest to different category of borrowers. Further RBI vide its Guidelines on FPC for NBFCs DNBS.CC.PD.No.266/03.10.01/2011-12 dated March 26, 2012 and as amended from time to time (RBI Regulations), has directed all NBFCs:

  • To communicate the annualised rate of interest to the borrower along with the approach for gradation of risk and rationale for charging different rates of interest to different categories of borrower;
  • To make available the rates of interest and the approach for gradation of risk on web- site of the companies.

MFSPL’s policy should always be read in conjunction with RBI guidelines, directives, circulars and instructions. The company will apply best industry practices so long as such practice does not conflict with or violate RBI guidelines.

In order to ensure its standards of transparency, in conformity with the stipulations of the RBI’s directives and in compliance with the requirements of the RBI Regulations mentioned above and the Fair Practices Code adopted by the Company, the Company has adopted this Interest Rate Policy for determining Interest Rates, Processing and Other Charges and broadly outlining the Interest Rate Model and the Company’s approach of risk gradation in this regard for its lending business.

This Policy applies to clients whose loans are booked in the Company.


  • To arrive at the benchmark rates to be used for different category of borrower segments and to decide on the principles and approach of charging spreads to arrive at final rates charged from borrowers. 
  • Communicate the annualised rate of interest to the borrower along with the approach for gradation of risk and rationale for charging different rates of interest to different categories of borrowers. 
  • Make available the rates of interest and the approach for gradation of risks on the web-site of the companies. 


As a Company, it is important to strike the right balance between process uniformity across customers, operational efficiency and risk profile of borrowers to ensure the Company meets the needs of its vast and diverse customer base. Therefore, the Company has unsecured lending product with different end uses of the loans, repayment frequencies, loan duration and disbursements in different geographical areas.


MFSPL, RBI registered NBFC lends Unsecured Personal Loans “Loan Product” through Digital Lending Platform to the under penetrated segment of the Indian economy. 

The final lending rate for loan products offered by the Company will be arrived at after taking into account market reputation, interest, credit and default risk in the related business segment, historical performance of similar homogeneous customers, profile of the borrower, tenure of relationship with the borrower, repayment track record of the borrower in case of existing customer, subventions available, deviations permitted, future potential, group strength, overall customer yield, etc. Such information may be gathered based on information provided by the borrower, credit reports and market intelligence. While deciding the charges, the practices followed by the competitors in the market would also be taken into consideration.

The Company intimates its borrowers the loan amount, the annualized percentage rate (APR) and the annualized rate of interest, any other fees which is applicable for the loan at the time of sanction of the loan along with the tenure, the amount and the due dates of the monthly instalments. 

The Interest Rate Model of the Company would at large depend on the following factors:


  1. COST OF BORROWING: Cost of borrowing would be a function of the Company’s operational effectiveness as perceived by the banks, the liquidity situation in the country’s financial markets, the general borrowing rates of NBFCs, the term of the loan required for the product and the ability of the product to access funds either from domestic or international institutions. Efforts would be made to ensure that the borrowing cost is the minimum possible and efforts would be made to pass on any reductions in these costs to the customers.

    The rate of interest charged is also affected by the rate at which the funds necessary to provide loan facilities to its borrowers are sourced, normally referred to as the Company’s external cost of funds.

    The Company borrows funds through term loans, ICDs, Non-Convertible Debentures from the investors.

  2. FUND RAISING COST: It includes processing fees on term loans, brokerage to source funds through NCD, Rating Fee, trusteeship fee etc.
  3. OPERATIONAL COST OF SOURCING, COLLECTION AND LOAN ADMINISTRATION: The Company has different channels of sourcing and collections of its loan product which may include sourcing through digital platform or through lending service providers. The loan management cost incurred by the company for sourcing, collection and administration of its loan product should be factored into all transactions. The interest rate charge will depend on the term of the loan; structure of the loan; terms of payment of interest.
  4. RISK PROFILE OF THE LOAN PRODUCT: Depending on the purpose for which the loan is being used, geographical specifications, customer occupation, credit underwriting processes, the base credit risk profile of its loan product is assessed. The risk profile of loans is also available by assessing the historical averages of repayment rates of loan products in other companies in the market. This judgement of the credit costs of a product, will be compared against actual performance on an ongoing basis and varied based on both micro and macro factors.
  5. EXPECTED CONTRIBUTION TO COMMON OVERHEAD AND GROSS MARGINS: The above factors cover the cost aspect of the Company’s lending, in addition to which the interest income has to cover head office expenses, managerial expenses, technological expenses, operational cost, sales and marketing expenses and other opex cost. This aspect of the cost to the borrower is the aspect that is most directly in control of the board and the management and both of them will make efforts and keep constant vigil that this margin is kept within the reasonable limits in order not to burden our customers.
  6. DELIQUENCY COST – As a matter of prudence, cost of delinquency shall be factored into all transactions. This cost is then reflected in the final interest rate quoted to its borrowers.
  7. ROE: Internal cost of funds being the expected return on equity issued, is also a relevant factor. The interest rate charged will also take into account costs of doing business.

    Fixed rate loans are not linked to benchmark but are decided based on their Operational expenditure, Business related risks and desired ROE/ROA. Factors affecting calculation of ROE are mentioned below:


    Unsecured Personal Loans





    Cost of Borrowing


    Fund Raising Cost


    Operational cost of sourcing, collection and loan administration including Overhead cost


    Delinquency Cost 




    PBT (C=A-B)


    TAX (D)




    EQUITY (F)


    ROE (Annualised) (G) (E/F*12)


    The rates of interest are subject to change as the situation warrants and are subject to the discretion of the management and/or changes to extraneous cost factors which has a say in the setting up of the interest rate. Any revision would be from prospective effect.

    Interest rates shall be intimated to the borrowers at the time of sanction/ availing of the loan and the equated instalments/Balloon Payment/Bullet payment apportionment towards interest and principal dues shall be made available to the borrowers.


MFSPL grants credit facilities to those college students and young salaried professional “borrowers” with little to no credit history. The individual assessment criteria for the customer credit grading undergoes through different checks during the KYC and on boarding process to ensure proper risk categorization of our borrowers. 

   When assessing credit transactions, the Company focuses on critical principles as follows:

  1. Detailed profile of the borrower at the time of onboarding with proper due diligence as per company’s Know your customer guidelines;
  2. Tenure of relationship with the borrower group, past repayment track record and historical performance of our similar clients;
  3. Group strength, overall customer yield, future potential, repayment capacity based on financial Leverage, liquidity, sources of cash, profitability and other financial commitments of the borrower, mode of payment;
  4. Interest, default risk in related business segment;
  5. Regulatory stipulations, if applicable;
  6.  The determination of a customer’s credit grading is generally distinguished by the asset type and its use and is mostly based on the general categories viz.  character, capacity and capital;
  7.  And any other factors that may be relevant in a particular case.

The Risk Gradation pricing is done as follows:

Internal underwriting models based on borrower’s credit history, repayment pattern and overall exposure/indebtedness information received from Credit Bureaus and alternate sources of data, leads to the decision whether the customer’s application can be approved or not. The annualized interest rates is offered on a fixed basis at 0- 48%.



Cost of sourcing and handling the loan application is charged as processing fees. There are several processes that are implemented to cover all the customers before approval. The costs incurred towards the implementation of these processes are recovered from the customers whose loans are approved in the form of processing fees. The fees will vary based on the loan product, geographical location, customer segment, size, tenor of loan and risk associated with the application and generally represent the cost incurred in rendering the services to the customers. Depending on the loan tenure the fees charged is between the range of 5- 10%. The management regularly reviews the processing fees levied and can change the processing fees at any point of time. All processing / documentation and other charges recovered are expressly stated in the Loan documents.

The practices followed by other competitors in the market would also be taken into consideration while deciding the charges.

All applicable taxes shall be charged as per the guidelines issued by the Government from time to time.



In order to recover costs of delayed payments/non-payments and early closures, borrowers are required to pay interest such as default interest and pre-payment interest. Any revision in this interest would be from prospective effect.



The following other policies are also relevant for the purposes of this Interest Rate Policy: 

Loan Policy – The Loan policy of the Company outlines the parameters and processes for credit appraisal, approval, risk guidelines and other credit principles and procedures of company. The Lending Model and Interest Rate Model described in this Interest Rate Policy are based on the pricing philosophies set out under the loan policy. 



  1. Company will inform the borrower in writing in English language and the language as understood by its borrowers and where required under applicable Laws all relevant details in relation to the loan offered by company including all necessary documentation to be entered into in relation to the loan (i.e. loan agreements, sanction letters along with all relevant enclosures)
  2. This Policy will be made available on the website of the Company or published in the newspapers in accordance with the Company’s Fair Practices Code and the guidelines of RBI